How long does standard shipping take?
Stocked items usually ship within 1 business day. Delivery time depends on your location, the carrier, and the shipping service selected. Special orders and items shipped by the manufacturer have separate lead times.
Check the product details or contact us before ordering for a specific date. We’ll email tracking information when your order ships. See our shipping policy for details.
Can I order online and pick up in store?
Yes. Select "Pick up in store" at checkout and choose your nearest location. Most orders are ready within 1 business day.
What if my order arrives damaged?
Contact us within 30 days of delivery with your order number and a photo. We'll arrange a replacement or full refund, no return shipping required.
What is your return policy?
Eligible items may be returned within 30 days of delivery and must be unused, in original condition, with tags and original packaging. Contact accounts@regers.com before returning an item.
We cover return shipping for eligible items, except candles, candle fuel and wine, for which customers are responsible for return shipping. Original shipping charges are non-refundable when candles or wine are returned.
Perishable goods such as hosts or wine, custom and personalized items, special orders, sale and clearance items, and gift cards are non-returnable. Contact us immediately if an item arrives damaged or incorrect.
Approved refunds are issued to your original payment method after inspection. See our full return policy and exceptions.
Do you offer wholesale pricing for churches and organizations?
Yes! We offer wholesale pricing for churches, ministries, religious organizations, and qualified retailers. Our wholesale program provides access to discounted pricing on worship supplies, vestments, candles, Bibles, and more.
To apply for a wholesale account, please contact us at accounts@regers.com with the following information:
- Organization name and type (church, school, retailer, etc.)
- Tax-exempt status or resale certificate (if applicable)
Once approved, you'll have access to our wholesale catalog and pricing. We look forward to serving your organization!
